Review our acceptable-documents guidelines before preparing a request.
FILE SUPPORT
Get the right help for a changing file.
Rapid rescore, credit supplement, and score-simulation options for mortgage professionals.
When a file needs a documented update or additional credit information, your team needs clear instructions. KCB helps mortgage professionals navigate rescore requests and credit supplements, including the supporting documentation needed to request an update.
How it works
Submit the appropriate request through your KCB ordering account.
Work with our team on questions about the request or supporting documents.
Your questions, answered.
Is a higher score guaranteed?+
No. A rescore request does not guarantee a score change, a specific result, or loan approval.
Where do I find document requirements?+
Open the Rapid Re-Score Acceptable Documents & Guidelines article in our knowledge base.