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Existing client? Order reports

YOUR EXISTING KCB KNOWLEDGE BASE

How to order a rapid re-score online

A guide from KCB’s support knowledge base, presented in your KCB workspace.

  • Once you have signed into your online account. Access the credit report you would like to order a rapid re-score on. On the right side of the screen under Add-On Products, choose Request Repository Update.

 

KCB knowledge-base instruction screenshot

 

  • The re-score order form will then appear. Make sure you verify the Order By and Email address at the top of the page. Next, check mark the accounts you would like to re-score, the credit bureaus you would like updated, the Reasons for the update, you can add additional Comments (if desired), attach the proof document and lastly, click Next on the top right of the screen.

 

KCB knowledge-base instruction screenshot

 

  • After clicking Next, the Confirm Request screen will appear. You can now enter the credit card you would like to use to pay for the request. You would then checkmark the check box under the Order Agreement section and then click Submit Request button.

 

KCB knowledge-base instruction screenshot

Please contact support@kcbcredit.com if you have any questions. 

 

View original guide ↗Source updated 11/17/2025

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