YOUR KCB WORKSPACESupport guide
Existing client? Order reports

YOUR EXISTING KCB KNOWLEDGE BASE

How to order a credit report

A guide from KCB’s support knowledge base, presented in your KCB workspace.

  • Once you have signed into your online account. Under the Products & Services section, select Order Credit Report.

KCB knowledge-base instruction screenshot

  • Next, enter the consumer information into the provided form (Name, SSN & Address are required fields). Then proceed to click Order. *If you would like to pay for the credit report with a credit card, checkmark the Pay by credit card checkbox, before clicking Order

KCB knowledge-base instruction screenshot

  • After clicking Order, your credit request will process (if you selected the option to Pay with credit card, the credit card payment form will appear). Once the credit report request has processed, you will taken to the credit report order screen. This screen has details about your order, shows the charges and you may view the requested redit report by clicking the View button on the bottom right (you may select to view either the web or PDF version).

KCB knowledge-base instruction screenshot

Please contact support@kcbcredit.com if you have any questions. 

View original guide ↗Source updated 11/17/2025

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